Frequently Asked Questions
Everything you need to know about our coffee, tea, and orders.
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What makes Alexander’s coffee premium?
We use carefully selected beans and roast them in small batches to ensure freshness, smooth flavor, and rich aroma.
Are your products freshly roasted?
Yes, all our coffee is roasted in small batches to maintain peak freshness and quality.
What flavor notes can I expect?
Our blends offer a balance of chocolatey, floral, and smooth low-acid notes.
How long does shipping take?
Orders are typically delivered within 3–7 business days, depending on your location.
Do you offer international shipping?
Yes, we ship to selected countries. Shipping times may vary.
What payment methods do you accept?
We accept major credit/debit cards and other secure payment methods available at checkout.
Can I cancel or change my order?
Orders can only be modified within a short time after placing them. Contact us as soon as possible.
What if I receive a damaged product?
We’ll make it right. Contact our support team with your order details.
